Winbive Privacy Policy — Your Data Protection Guarantee

1 What Information We Collect

When you register and use the Winbive platform, we collect certain necessary information. This is done in full compliance with the law and solely to provide you with the best possible service.

a) Personal Identification Information:

• Full name & date of birth
• National ID or passport number (for KYC verification)
• Email address & mobile number
• Current Address

b) Financial Information:

• Mobile Pay, Nagad, or Rocket Number
• Transaction history & amounts
• Crypto wallet address (where applicable)

c) Technical Information:

• IP Address & Device Information
• Browser Type & Operating System
• Session Duration & Login Logs
• Cookies & Local Storage Data

d) Gaming Activity Data:

• Game history, bet amounts & outcomes
• Bonus & promotion usage records
• Preferred Game Categories & Play Sessions

2 Purpose of Data Use

Winbive uses collected data only for specific, lawful purposes. The table below clearly outlines how each type of data is used:

We never sell your data to advertisers or third parties. If you wish to opt out of promotional emails or SMS, you can update your preferences at any time from your account settings.

3 Cookies & Tracking Technologies

Winbive uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and maintain platform performance.

Types of cookies we use:

• Essential Cookies: Required for login sessions, security tokens, and core platform functions. Disabling these will prevent the site from working properly.
• Performance Cookies: Anonymous data is collected to understand which parts of the site are used most.
• Functionality Cookies: To remember your language preference, theme, and other settings.
• Local Storage: Temporary game data is stored on your device for faster loading.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect key functions such as login and payments.

4 Data Retention & Security

Winbive uses industry-leading technology to keep your data secure. Our protection measures are multi-layered and continuously updated.

• 256-bit TLS/SSL Encryption: All data transmitted from your device to our servers is sent through encrypted channels.
• AES-256 Database Encryption: All stored sensitive data is kept in an encrypted state.
• Firewall & DDoS Protection: Server infrastructure is secured with advanced firewalls.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an extra layer of security.
• Regular Security Audits: Regular penetration testing and security assessments are conducted by independent third-party experts.
• Access Control: Only authorized personnel can access specific data, and every access is logged.

Data is stored in secure data centers in Bangladesh and internationally. All data centers are ISO 27001 certified and monitored 24/7.

5 Sharing Data with Third Parties

Winbive never sells your personal data. However, we may share limited information with trusted partners as necessary to operate our services.

Parties with whom data is shared:

• Payment Provider: Mobile Pay, Nagad, Rocket, and other payment services receive only the information required to process your transaction.
• KYC Verification Provider: Licensed third-party providers for identity verification.
• Law Enforcement Agencies: When required by a court order or a lawful request from a regulatory authority.
• Game Providers: Limited technical data for game operation purposes (no personal identification information).

Every partner operates under strict data protection agreements and may only use your information for designated purposes. Winbive regularly audits the security standards of these partners.

6 Your Rights

Under Winbive's Privacy Policy, you have full control over your data. You may exercise any of the following rights:

To exercise these rights support@winbive.netto reach us by email. We typically respond within 30 days.

7 Children's Privacy

Winbive is an adult gaming platform. No one under the age of 18 is permitted to use this platform. We do not knowingly collect any information from minors.

Age is verified at registration and confirmed through the KYC process. If we become aware that we have collected data from a minor, that data will be deleted immediately and the associated account will be closed.

8 Data Retention Period

Winbive does not retain your data beyond what is necessary. Each type of information has a defined retention period:

• Account Information: For the duration of account activity and 5 years after closure (as required by law).
• Financial Transaction Records: 7 years (as required under anti-money laundering laws).
• KYC Documents: 5 years after account closure.
• Gaming Logs: Automatically deleted after 2 years.
• Cookies & Session Data: Upon session end, or up to 30 days maximum.
• Marketing Preferences: Updated immediately upon opt-out.

No data is retained beyond legal requirements. Once the defined period expires, data is securely deleted or anonymized.

9 Privacy Policy Updates

Winbive may update this Privacy Policy from time to time, due to new legal requirements, technological changes, or improvements to our services.

For significant changes, we will:

• We will send a notice to your registered email address.
• A clear notice will be displayed on the platform.
• The date of any changes will be updated at the top of this page.

Continued use of the platform after receiving notice will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.

10 Contact

For any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch:

• Email: support@winbive.net
• Live Chat: Log in to the platform and reach us via 24/7 live chat.
• Response Time: Usually within 24–72 hours.

Our data protection team takes your requests seriously and works to resolve them as quickly as possible. Protecting your privacy is our responsibility, and we uphold it with complete dedication.